Skip to main content Scroll Top

Privacy Policy

The Museum of Jewish Montreal (hereinafter the “Museum” or “MJM”)) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Museum collects, uses, and discloses information about you when you use the Museum’s website (the “Site”), register for an event or class, purchase a walking or food tour ticket, or make a donation. By utilizing the Museum’s Site and services, you consent to the practices outlined in this policy.

1. Information We Collect
The types of personal information the Museum collects may include:

  • Name
  • Email address
  • Phone number
  • Consent to send SMS messages
  • Mailing address or city of residence
  • Payment method (if applicable)
  • Birth year or age

2. How We Collect your information
The Museum collects information about you in the following ways:

  • Directly from You: When you complete a form, register for an event or class, purchase a ticket, make a donation, or contact us.
  • Automatically: When you interact with the Museum’s website, such as through cookies and analytics tools.
  • From Third Parties: When the Museum receives information about you from third-party service providers.

3. How We Use Your Information
The Museum uses your personal information for the following purposes:

  • To facilitate and manage your participation in tours, events, and Museum programs.
  • To provide updates related to your bookings, such as cancellations or changes to meeting locations.
  • To send marketing emails and follow-up surveys related to the Museum’s programs and activities.
  • To respond to inquiries and provide customer support.
  • To comply with legal and regulatory requirements.
  • To aggregate basic and anonymous demographic data about the Museum’s visitors (location, city of residence, age, gender).

The Museum does not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

4. To Whom We Disclose Your Information
The Museum does not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. The Museum will not transfer or disclose consumer data to any external organization under any circumstances, including with consent, except as strictly required by applicable law.

5. Messaging Terms and Conditions

The Museum of Jewish Montreal respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via a web form on our webpage museemontrealjuif.ca/contact.
Data Usage: Message frequency varies. We send standard notifications about customers purchases or relationship with our business. We do not send any marketing or promotional text messages.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Message frequency varies. We send standard notifications about customers purchases or relationship with our business. We do not send any marketing or promotional text messages.  Contact The Museum of Jewish Montreal at 514-840-9300 or email us at info@imjm.ca for HELP or to STOP receiving messages. Text HELP for assistance.

Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@imjm.ca or 5148409300. After unsubscribing, we will remove your number from our list within 24 hours. You will receive one final text message to confirm you have unsubscribed.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. The Museum of Jewish Montreal will not sell, rent, or share the collected mobile numbers.

6. Your Rights, Choices & How to Contact Us
Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to access, correct, or delete your personal data.
  • The right to withdraw consent for processing your data.
  • The right to opt out of marketing communications.

To exercise these rights, file a complaint, or obtain more information about our policies and practices, please contact the Museum at: info@imjm.ca

7. Protection of Information
The Museum takes reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no security system is impenetrable, and the Museum cannot guarantee absolute security.

8. Updates
The Museum may periodically update this Privacy Policy. If the Museum makes material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. The Museum encourages you to review this page periodically for the latest information about MJM privacy practices.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein. Last Updated: June 15, 2025